PRIVACY POLICY
General
Welcome to the Internet Sites of Alberto Culver Canada Inc., ("Alberto Culver," "Company," "we" or "us"). This Alberto Culver Website is intended for use only by persons residing in Canada. This policy only applies to Alberto Culver's information collection and use practices, through the Alberto Culver Websites, of certain information regarding customers and other consumer visitors to the Alberto Culver Website. This Privacy Policy is subject to the Terms of Use.
Links
There may be links from this Website to other websites. This privacy policy only applies to this Alberto Culver Website and not to websites of any other company or organization linked to the Alberto Culver Website. Accessing those third party websites or sources requires you to leave Alberto Culver Websites. We do not control those third party websites or any of the content contained therein and you expressly acknowledge and agree that we are in no way responsible or liable for any of those third party websites, including, without limitation, the content, policies, failures, promotions, products, services or actions of those websites and/or any damages, losses, failures or problems caused by, related to or arising from those websites. Alberto Culver encourages you to review all policies, rules, terms and regulations, including the privacy policies, of each website that you visit.
Gathering Information
Alberto Culver may request and/or collect personal information that you elect to provide to us ("Personal Information") when you (1) register with us, (2) participate in events, contests, or promotions, (3) send questions or comments to us. The types of Personal Information we collect may include: contact information (e.g., name, address, phone number and email address), birth date, credit card and ID verification information, such as credit card number, date of birth, Social Security Number, and Driver’s License Number, certain preferences (for example, types of preferred products, types of magazines read, etc.) and information regarding how you became aware of the Alberto Culver Websites. At any of these times, you may have the opportunity to choose to receive promotional and/or other marketing information about products, services and offerings from Alberto Culver. We do not participate in bulk email solicitations that you have not consented to receiving (i.e., "spam"). If you would like to review and/or correct or update your Personal Information, please contact Alberto Culver at llee@alberto.ca or call us at 1-888-252-3786 and ask for Customer Relations.
In such instances where you want us to remove your Personal Information from our database, you merely need to contact us at llee@alberto.ca or call us at 1-888-252-3786 and ask for Customer Relations. Alberto Culver will then take all reasonable efforts to delete your Personal Information from the Alberto Culver database within a reasonable time frame, but, please be advised that Alberto Culver may retain some residual information about you in our backup and archival copies of our database (e.g. our records of deletion) to send you important service-related communications (e.g. materials related to your registration, your purchases and/or your account) that are not promotional in nature.
Cookies
We may use cookies to obtain non-personally identifiable information from website visitors Such information may include your "Internet Protocol Address," operating system browser type and the referring website’s address, if any ("non-Personal Information"). Cookies are files your web browser places on your computer when you visit a website. Depending on your browser, you may be able to reject cookies or indicate when a cookie has been sent. Cookies enable Alberto Culver to customize your user interface to speed up the process and facilitate your navigation through the Alberto Culver Website.
Use and Disclosure of Personal Information
Alberto Culver uses the Personal Information for the purposes indicated at the time you voluntarily provide such information and/or set forth in this Privacy Policy. The Personal Information that you provide will be available to Alberto Culver, our parent and affiliated companies, their respective agents, representatives and trusted service providers and contractors for limited purposes. These purposes include, but may not be limited to, communicating with Alberto Culver Website visitors, offering certain products and services in connection with the Alberto Culver Website (for example, Alberto Culver may ask for Personal Information in order to send you information, with your consent, on new products, special offers, and performance of the Company), notifying and contacting Alberto Culver Website contest participants and winners, in connection with surveys related to our products and the Alberto Culver Website, enhancing and improving the shopping experience of our customers and potential customers, aggregate research, promotional purposes and/or future Alberto Culver Website development. In addition, in the course of completing a transaction with Alberto Culver, some of your Personal Information may be shared to perform functions on our behalf, such as package deliveries. These companies who have access to Personal Information are required to protect such Personal Information by, for example, using the information only to carry out the services they are performing for you or for Alberto Culver.
In addition, we may, from time to time, share your information with selected third parties to provide you with opportunities to purchase products, programs or services that may be of interest to you. We also may, from time to time, supplement the information we collect online with outside records to enhance our ability to serve you, to tailor our content to you, and to offer you opportunities to purchase products or services that we believe may be of interest to you. In addition, Alberto Culver may share Alberto Culver Website usage information about visitors, who have received a targeted promotional campaign, with a reputable third-party advertising company for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party advertising company may note some of the pages you visit through the use of pixel tags (also called clear gifs).
We will also disclose Personal Information if, in our opinion, such disclosure is required (i) by law, (ii) to protect and/or defend Alberto Culver’s rights and/or (iii) to protect the personal safety of any individual. In addition, in the event that all or substantially all of Alberto Culver's stock and/or assets are transferred or sold to another entity, Alberto Culver may transfer Personal Information to the acquiring entity.
Changes
The Alberto Culver Websites policies, content, information, promotions, disclosures, disclaimers and features may be revised, modified, updated, and/or supplemented at any time and without prior notice at the sole and absolute discretion of Alberto Culver. Changes to this Privacy Policy will be posted on the Alberto Culver Website. You should review the Privacy Policy each time you access the Website.
Children
Alberto Culver is committed to protecting the on-line privacy of children. To that end, no information should be submitted on purpose on this website by children under the age of 13 without their parent’s or guardian’s permission. In addition, if a user younger than 13 wishes to send us personal information, he or she must first give us his or her parent’s or guardian’s e-mail address so that we can obtain their permission. No personal information will knowingly be accepted from a child under 13 before this permission is obtained. If your child has already provided us with personal information, you may ask to see the information for the purpose of correcting it or ask us to remove the information from our records entirely (please contact us below).
When children visit, the Alberto Culver website automatically collects certain non-Personal Information such as the type of computer operating system (e.g., Windows 2000 or Mac OS) and browser (e.g., Netscape, Internet Explorer) being used, and the domain name of the Internet service provider (e.g., America Online, Earthlink). As noted above, we sometimes use the non-Personal Information that we collect to improve the design and content of our site and to enable us to personalize your Internet experience.
Contact Us
If you have any questions, comments, or concerns regarding our Privacy Policy and/or practices as they relate to the Alberto Culver Website, please contact us at the following e-mail address, address and telephone number:
llee@alberto.caAddress
Alberto Culver Canada Inc.
2360 Meadowpine Blvd. Unit 1
Mississauga, Ontario
L5N 6S2Telephone Number
(905) 369-1100
(800) 268-0692
©2011 Alberto Culver Canada, Inc. All rights reserved.
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