Alberto-Culver Privacy Policy

General

Welcome to the Nexxus Salon Hair Care global website. We refer to ourselves as "Nexxus," "Company," "we" or "us." This Nexxus Website is intended for use only by persons residing in Canada. This policy applies to Nexxus's collection, processing and use of your Personal Information. We define "Personal Information" as information which relates to you personally, e.g. your name, address, e-mail address etc. This Privacy Policy is subject to the Terms of Use.

The purpose of this Privacy Policy is to inform you of:

the kinds of Personal Information which we may collect about you and how it may be used;

any disclosure of Personal Information to third parties;

the transfer of Personal Information to the US;

the security measures we have in place to prevent the loss, misuse, or alteration of Personal Information under our control;

our retention of Personal Information we hold; and

enforcement of this Privacy Policy.

Links

There may be links from this Nexxus Website to other websites. This privacy policy only applies to this Nexxus Website and not to websites of any other company or organization linked to the Nexxus Website. Accessing those third party websites or sources requires you to leave the Nexxus Website. We do not control those third party websites or any of the content contained therein and you expressly acknowledge and agree that we are in no way responsible or liable for any of those third party websites, including, without limitation, the content, policies, failures, promotions, products, services or actions of those websites and/or any damages, losses, failures or problems caused by, related to or arising from those websites. Nexxus encourages you to review all policies, rules, terms and regulations, including the privacy policies, of each website that you visit.

Gathering Information

Nexxus may request and/or collect Personal Information that you elect to provide to us when you (1) register with us, (2) sign up to participate in events, contests, or promotions, (3) send questions or comments to us. The types of Personal Information we collect may include:

your name

your address

your phone number

your email address

your date of birth

your gender; and

your age

In addition, we may request certain details regarding your preferences (for example, types of preferred products, types of magazines read, etc.) and information regarding how you became aware of the Nexxus Website which you may disclose to us if you wish.

At any of these times, you may have the opportunity to choose to receive promotional and/or other marketing information about products, services and offerings from Nexxus. We do not participate in bulk email solicitations that you have not consented to receiving (i.e., "spam"). If you would like to review and/or correct or update your Personal Information, please contact Nexxus at www.Nexxus.ca or call us at 1-800-44-NEXXUS and ask for Customer Relations.

In such instances where you want us to remove your Personal Information from our database, you merely need to contact us at www.Nexxus.ca or call us at 1-800-44-NEXXUS and ask for Customer Relations. Nexxus will then take all reasonable efforts to delete your Personal Information from the Nexxus database within a reasonable time frame, but, please be advised that Nexxus may retain some residual information about you in our backup and archival copies of our database (e.g. our records of deletion) to send you important service-related communications (e.g. materials related to your registration, your purchases and/or your account) that are not promotional in nature.

Please note that when anyone visits the Website, we automatically collect certain non-Personal Information such as the type of computer operating system (e.g., Windows 2000 or Mac OS) and browser (e.g., Netscape, Internet Explorer) being used, and the domain name of the Internet service provider (e.g., America Online, Earthlink). As noted above, we sometimes use the non-Personal Information that we collect to improve the design and content of our site and to enable us to personalise your Internet experience.

We may use cookies to obtain non-personally identifiable information from website visitors Such information may include your "Internet Protocol Address," operating system browser type and the referring website’s address, if any ("non-Personal Information"). Cookies are files your web browser places on your computer when you visit a website. Depending on your browser, you may be able to reject cookies or indicate when a cookie has been sent. Cookies enable Nexxus to customise your user interface to speed up the process and facilitate your navigation through the Nexxus Website.

Use and Disclosure of Personal Information

The Personal Information that you provide will be available to Nexxus, our parent and affiliated companies and trusted third party service providers and contractors for the following purposes:

to process enquiries received via our Websites;

to enable you to receive newsletters for which you may have registered;

to provide you with information about products and promotions that may be of interest to you, from ourselves, although only if you have specifically agreed to receive such information;

to notify and contact Website contest participants and winners,

in connection with surveys related to our products and the Nexxus Website,

enhancing and improving the shopping experience of our customers and potential customers, aggregate research, promotional purposes and/or future Nexxus Website development.

any other purpose indicated at the time you voluntarily provide your Personal Information

Any third party which receives or has access to Personal Information is required to protect such Personal Information and to use it only to carry out the services they are performing for you or for Nexxus. We will ensure that any such third party is aware of our obligations under this Privacy Policy and we will enter into contracts with such third parties by which they are bound by terms no less protective of any Personal Information disclosed to them than the obligations we undertake to you under this Privacy Policy or which are imposed on us under applicable data protection laws. We will take steps to enforce such contracts against third parties.

We will also disclose Personal Information if, in our opinion, such disclosure is required (i) by law, (ii) to protect and/or defend Nexxus’s rights and/or (iii) to protect the personal safety of any individual. In addition, in the event that all or substantially all of Nexxus's stock and/or assets are transferred or sold to another entity, Nexxus may transfer Personal Information to the acquiring entity.

Transfer of Personal Information to the US

We store all data, including your Personal Information on servers based in the US. Please be assured that we will ensure that your Personal Information is kept secure and confidential at all times.

Correction/Updating/Deletion of Personal Information

You have the right to access your Personal Information and to require the correction, updating, blocking, deletion or destruction of inaccurate and/or incorrect data. If your Personal Information changes, you should click through to the "Edit Profile" section of our website and update your Personal Information as required. Or, if you want us to delete your registration you can contact us at www.Nexxus.ca or call us at (708) 450-3000 and ask for Customer Relations.

Security

We have implemented security measures to ensure the confidentiality of your Personal Information and to protect your Personal Information from loss, misuse, alteration or destruction. Only authorized personnel of Nexxus have access to your Personal Information, and these personnel are required to treat the information as confidential. The security measures in place will, from time to time, be reviewed in line with legal and technical developments.

Retention of Personal Information

We will hold your personal information only for as long as it is necessary for us to do so, having regard to the purposes described in this Privacy Policy.

Changes

The Nexxus Website policies, content, information, promotions, disclosures, disclaimers and features may be revised, modified, updated, and/or supplemented at any time and without prior notice at the sole and absolute discretion of Nexxus. However, if we change this Privacy Policy we will take steps to notify registered users by a notice on our website and will post the amended Privacy Policy on the Website. You should review the Privacy Policy each time you access the Website.

Children

Nexxus is committed to protecting the on-line privacy of children. To that end, no information should be submitted on purpose on this Website by children under the age of 16 without their parent’s or guardian’s permission. In addition, if a user younger than 16 wishes to send us Personal Information, he or she must first give us his or her parent’s or guardian’s e-mail address so that we can obtain their permission. No Personal Information will knowingly be accepted from a child under 16 before this permission is obtained. If your child has already provided us with Personal Information, you may ask to see the information for the purpose of correcting it or ask us to remove the information from our records entirely (please contact us below).

If you have any questions, comments, or concerns regarding our Privacy Policy and/or practices as they relate to the Nexxus Website, please contact us at the following e-mail address, address and telephone number:
E-Mail
Fill out the contact us form on the Website. Once you have completed the form, click on submit and an e-mail will be sent to us.
Address
Alberto-Culver Company
Consumer Relations
2525 Armitage Ave.
Melrose Park, Illinois 60160

Telephone Number
1-800-44-NEXXUS and ask for Customer Relations

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